مهارات الاتصال باللغة الانجليزية

[:: بحر ::]

Asking for information
طلب معلومة
Excuse me. Could you tell me where ... is
Excuse me. Can you tell me...
Do you know...
You would not know..., would you
Do you happen to know...
I would like to know..., please.
And there is another thing I would like to know...
I would be interested to know...
Please could you tell me...
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Asking for directions
السؤال عن الإتجاهات
Excuse me, could you tell me how to get to ... (place), please
Which y is the ... (place), please
Could you tell me where ... is, please
Do you know where ... is
Asking someone to repeat
طلب اعادة ما قاله شخص ما
Could you say that again, please?
Would you mind repeating that, please
Could you repeat that, please
I am sorry I didnt catch that.
I am sorry, what s ... again
I am sorry
I beg your pardon
I am sorry, what s that
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Checking that you have understood
التأكد من أنك قد فهمت
So, I / We have to...
Do you nt me / us to...
Am I / Are we supposed to...
Should I...
So, the (general/basic) idea is to...
Do you mean...
Does this mean that...
So am I right in saying...
So, what youre saying is...
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Expressing uncertainty
التعبير عن عدم اليقين
I am not really sure but I think...
I ca not say for certain but...
It is difficult to say exactly but perhaps...
I could not say, really...
I am not sure.
I do not know for sure but...
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Giving yourself time to think
اعطاء نفسك الفرصة لكى تفكر
Well, let me see...
Let me think...
Let me get this right...
Um, well, that is a difficult question / that is an interesting question.
I will have to / Let me think about that for a moment...
I think it is difficult to answer that question...
How shall I put it?...
Now, how can I best say this...?
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Interpting politely
مقاطعة الحديث بأدب
Could I just say something
Actually, I would just like to say...
Sorry to interpt, but...
Oh, while I remember / before I forget...
Excuse me...
May I interpt
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Saying you do not know
التعبير عن عدم التعرف على أمر ما
I am afraid I ca not help you.
I am sorry, I do not know.
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BEING POLITE
التعبير بأدب
و هى لها عدة طرق:

Showing interest
اظهار الإهتمام
Uh-huh!
Right!
Really
That is interesting!
And
What then
Oh
What happened next

Showing that you are listening
أظهار أنك تستمع بشغف
Now, you mentioned...
So, thats how...?
Yes, I s going to ask you about that...
Could you give me / us an example of...?
Could you explain in more detail...?

Thanking and responding
التعبير عن الشكر و الإمتنان
Many thanks.
Thanks a lot.
Cheers!
That is very kind of you.
Thank you very much
Not at all.
It is a pleasure. / My pleasure.
You are welcome.
Do not mention it.
Any time.
Thats OK / all right.
Im glad to have been of some help

[محـب الحسين]

Very nice subject
God gives you good health

[:: بحر ::]

your comment is nicer
God gives you good health too dear